Terms of Service — DreamRoutes

Last updated: August 16, 2026 Version: 1.0

This English version is the reference text. For consumers residing in Brazil, the Portuguese version prevails (Brazilian Consumer Protection Code, arts. 31 and 46).

1. Acceptance

By creating an account or using DreamRoutes (https://dream-routes.com), you agree to these Terms and to the Privacy Policy. If you do not agree, do not use the service.

The service is operated by MAYCON FERNANDO SILVA BRITO, an individual, hereinafter "we". Contact: support@dream-routes.com.

2. What DreamRoutes does

DreamRoutes generates personalized travel itineraries using artificial intelligence. You provide a destination, period, budget, travel companions and interests; the platform produces a day-by-day suggestion with attractions, food, neighbourhoods and practical tips, enriched with place information from Google Places.

You can refine the itinerary by chatting with the AI, publish it to share, and export it as a PDF.

3. Nature of the content — please read carefully

This is the most important clause in these Terms.

Itineraries are automatically generated suggestions, not professional travel advice. Specifically:

• The AI can be wrong. It may suggest places that have closed, state incorrect opening hours or prices, underestimate distances, or invent details that look convincing. This is a known limitation of the technology, not a defect of the service.
• Place data comes from third parties (Google Places) and may be out of date.
• We do not verify the availability, operation, quality, safety or legality of any suggested establishment.
• We are not a travel agency. We do not sell, broker or book flights, accommodation, insurance or tickets, and we have no commercial relationship with the places suggested.
• We do not advise on travel requirements. Visas, passports, vaccinations, health insurance, customs, safety conditions and entry restrictions are entirely your responsibility and must be checked with official sources.

Verify everything before you travel or spend money based on an itinerary. Treat the result as a research starting point, never as final information.

4. Your account

• You declare that you are 18 or older and legally able to enter into a contract.
• Sign-up information must be truthful and up to date.
• You are responsible for your password and for everything that happens in your account. Tell us immediately if you suspect unauthorised access.
• One person, one account. Creating multiple accounts to claim the sign-up bonus more than once breaches these Terms.
• We may suspend or close accounts that breach these Terms, with notice where possible.

5. Tokens

5.1 What they are

Tokens are prepaid credits used to access platform features. They are not currency, not securities, do not earn interest, cannot be transferred between accounts, and cannot be exchanged for cash (except under the refund rule in §5.4).

5.2 Cost of each operation

Packages are sold in US dollars (USD). The prices in force are those shown on the purchase page at the time of the transaction.

The following operational limits also apply and may be adjusted with notice: up to 5 versions per itinerary and up to 20 refinement messages per version. The length of the detailed itinerary varies with the chosen pace (up to 7, 10 or 14 days).

5.3 Validity

Tokens do not expire. They stay in your balance until used. There is no subscription, monthly fee or recurring charge — you pay only for the packages you buy.

5.4 Refunds

Under art. 49 of the Brazilian Consumer Protection Code, you may withdraw from the purchase within 7 (seven) calendar days of payment, with a full refund of the value of unused tokens.

• Tokens already consumed are not refundable, since the corresponding service was delivered.
• Example: you bought 10, used 3, and request a refund within 5 days → we refund the value of 7.
• Request it at support@dream-routes.com. Refunds are issued to the original payment method.

5.5 When we do not charge

Some situations abort the operation without consuming your tokens:

• The AI does not reach the minimum confidence threshold for the requested destination
• The destination you entered cannot be identified
• A technical failure on our side, or unavailability of a third-party service during the operation
• Your chat request falls outside the scope of itinerary adjustment

If a token is debited due to an error on our side, it is automatically returned to your balance. If you notice an incorrect charge, write to support@dream-routes.com.

6. Your itineraries

6.1 Private by default

Every itinerary starts private. Only you can see it. Publishing is always your choice.

6.2 When you publish

By making an itinerary public, you:

• Grant us a non-exclusive, worldwide, royalty-free licence to store, reproduce, automatically translate into the supported languages, display and distribute that itinerary on the platform and its channels.
• Accept that it receives a public address, reachable by anyone with the link and open to indexing by search engines.
• May make it private again at any time, at no cost. Note, however, that search engine caches and links already shared are beyond our control.

This licence exists solely to operate the service. The content remains yours, and the licence ends when you unpublish or delete the itinerary, except for technical backup copies and material already indexed by third parties.

6.3 Your responsibility

You are responsible for what you write in free-text fields and in the chat. Do not publish content that is illegal, offensive, defamatory, infringes third-party rights, or contains other people's personal data. We may remove content that breaches these rules.

7. Acceptable use

You may not:

• Use bots, scrapers or automation to access the service or extract content in bulk
• Attempt to circumvent limits, charges, CAPTCHA or access controls
• Resell, sublicense or commercially redistribute generated content as your own product without our authorisation
• Reverse engineer the platform or attempt to extract our prompts and models
• Overload the infrastructure or interfere with the operation of the service
• Use the platform for unlawful purposes or to generate content that breaks the law

Breaches may result in immediate suspension, without refund of tokens already consumed.

8. Intellectual property

• Ours: the platform, brand, code, design, prompts and the organisation of content are ours or licensed to us.
• Yours: the parameters you provide and the instructions you write remain yours.
• Generated itinerary: you may use it freely for personal purposes, including printing, adapting and sharing, subject to §7.
• Third parties': photos and place data belong to their respective sources (Google, Unsplash and their contributors) and follow their licences.

9. Availability

The service is provided "as is". We do not guarantee uninterrupted availability, freedom from errors, or fitness for a particular purpose.

We may change, suspend or discontinue features at any time. If the service is permanently discontinued, we will give at least 30 days' notice and refund unused tokens.

Maintenance, supplier outages and quota limits of external services may temporarily affect itinerary generation.

10. Limitation of liability

To the maximum extent permitted by law, we are not liable for:

• Losses arising from decisions taken on the basis of generated itineraries
• Incorrect, outdated or incomplete information about places, prices or opening hours
• Losses connected to trips, bookings, cancellations or experiences at the destination
• Acts or omissions of establishments, carriers or providers mentioned
• Temporary unavailability of the platform or of third-party services

Nothing in these Terms removes the rights guaranteed to you by the Brazilian Consumer Protection Code, nor excludes our liability for wilful misconduct or gross negligence.

Where we are found liable, compensation is limited to the amount you paid in the 12 months preceding the event.

11. Termination

• By you: at any time, in Settings → Delete account. Unused tokens are forfeited, except where a refund is requested within the period in §5.4.
• By us: in case of breach of these Terms, with notice where possible.

How your data is handled after termination is described in the Privacy Policy, §6.

12. Changes to these Terms

We may update these Terms. Significant changes will be announced by email or by a notice on the site at least 15 days in advance. Continuing to use the service after they take effect means you accept the new version. If you disagree, close your account and request a refund of unused tokens where applicable.

13. Governing law and jurisdiction

These Terms are governed by the laws of the Federative Republic of Brazil.

Disputes will be resolved in the courts of the consumer's domicile, as guaranteed by the Brazilian Consumer Protection Code.

If you reside in the European Union, the mandatory protections of your country of residence also apply.

13.1 Language

These Terms are published in English, Portuguese, Spanish and French. The English version is the reference text in case of divergence between translations.

Exception: for consumers residing in Brazil, the Portuguese version prevails, in accordance with arts. 31 and 46 of the Brazilian Consumer Protection Code.

14. Contact

support@dream-routes.com

Notice: this document was written to accurately reflect how the platform currently works, but it is not a substitute for legal advice. Review by a qualified lawyer is recommended before operating at scale.